The Dutch Gaming Authority (KSA) has asked operators to check all customer registrations made to its exclusion register CRUKS between 2 and 20 October
The Dutch Gaming Authority (KSA) has asked operators to check up on all customer registrations made to its exclusion register CRUKS betwixt 2 and 20 October.
According to the KSA, it has received reports that players tin relieve memory access games, fifty-fifty after existence enrolled in its self-exclusion system.
It stated that this canful only when occur if an operator has incorrectly entered a player’s details. The Dutch people regulator called on any operator who may get wrongly filled inward a customer’s epithet or engagement of birth to mark off that they had not through with(p) so.
Moreover, operators were urged to ensure a player’s citizen table service identification number or BSN, if they have one, has been entered, and, if so, correctly.
“When registering players, errors may get been made betwixt 2 and 20 Oct when filling in the BSN, make and/or escort of birth. Think, for example, of (manually) entering the surname incorrectly, omitting special (punctuation) characters or registering without a BSN (while the player does have one),” remarked the KSA inward a statement.
“If this is the case, CRUKS testament be consulted by the provider with wrong information and the participant testament stock-still hold access to the game of chance. The KSA cannot find that because it is data inwards the provider’s system. The KSA so calls on providers to go over the data.
“If you have registered without a BSN (while the participant does have one), or if the rectify information has not been entered, the existing CRUKS inscribe must be deleted.”
The KSA also stated that inaccurate enrollment is no more thirster possible. Operators will now have an error substance if a BSN, call or engagement of birth is entered wrongly as all entropy testament follow verified via the country’s Citizen Service Number Management Facility.