PointsBet and NCPG launch problem gambling research programme

PointsBet and the National Council on Problem Gambling (NCPG) have confirmed the launch of a research initiative designed to examine online operators' responses to problem gambling

PointsBet and the National Council on Problem Gambling (NCPG) get confirmed the launch of a search initiative intentional to see online operators' responses to problem gambling.

The programme testament analyse the decision-making of o'er 700 industry, administration and clinical stakeholders, looking for at responses to simulated situations where customers exhibit signs of job gambling.

PointsBet USA CEO Johnny Aitken said: "With the rapid expansion of legalised sports betting across the US, a committal to responsible gambling today will make a verbatim wallop on the future wellness of players and sustainability of the industry.

“Through this research project, we're aiming to take in to a greater extent insights on the thought outgrowth that goes into finding solutions for those wedged past problem play as easily as meliorate assist inform operator decision making on this matter."

PointsBet, the NCPG and the MA Council on Gaming and Health will publication a appraise to attendees of the National Conference on Gambling Addiction and Responsible Gambling 2022. The study testament cater 3 fictional examples of customers displaying signs of job gambling, with participants asked to take over the role of an operator and determine on the most capture course of study of action.

NCPG ED Keith Whyte said: "Online play operators are required to supply various responsible gaming tools. These tools should be on a regular basis reviewed and evaluated past stakeholders to ensure they are adequately serving customers.

"Our hope is that the results of this study testament spark dialogue amongst operators as fountainhead as regulators, intervention providers, researchers, and job gaming advocates to facilitate inform the responsible for(p) play decisions that online gambling operators face."

Results of the initiative are expected to follow made available to all appraise participants and the public inward Sep 2022.